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Customer Service / The Label House Difference
Our customers are our first priority. The Label House team of sales engineers, account managers and technical support specialists use their knowledge and years of experience to find the best solution for your specific marking, coding or labeling requirement.
Our goal is to assist our customers to identify and implement a product identification solution that is reliable, effective, innovative and cost effective. As a distributor, Label House can offer our customers a wide variety of products, which allows us to help you choose the most appropriate product for your application and budget.
Experience, knowledge and expertise enables Label House to set up custom systems and special programs. We offer consulting, trouble shooting, and support, long after we install your equipment.
Our staff of service specialists are available to answer your questions. Our mobile service technicians can go directly to your facility to lend assistance or provide training.
Service:
• Field Service at customers site
• In House
• Factory repair
On site installation and support
Building on a foundation of ease of use, low maintenance, reliable 24/7 operation and the ability to grow with your business, Label House configures coding and marking systems that meet the precise and often demanding needs of specific industries.
• Field support and installation
• Telephone support and trouble shooting
• Extended warranty programs
• Service Contracts
• Preventive maintenance contracts
• Local inventory of parts
• In-house repair facility, diagnostics
• Technical drawings and manuals
• Loaner equipment
• Rentals
Equipment Expertise / Equipment We Repair
Small Character Inkjet Printers
• Videojet// 37, 37e, 37 Plus, Excel Series
• Linx// 7300, 4900
• EBS// 6100
• Matthews// C84e
Large Character Printers
• Videojet// 2330
• Marsh// Unicorn, Patrion,Overture, Encore, 8000, 320Si, ML4, 3100, 2100, 1100
• Matthews// SX7/16, SX32, V80i
• EBS// 250
• FOXJET// Trident
HP Industrial Inkjet
• RSI
• MSSC
Label Dispensers
• Labelmate
• Hunkar Packaging
• HP: inc.jet
• Solo Series |
Label Applicators
• Foxjet
• Universal Labeling
• Shibuya/Hoppmann
• Marsh
• Willett
• LSI
• Logopak// 500 series
Label Printers
• SATO
• Datamax
• Zebra
• Intermec
• Printronix
• Primera
• VIP Color// VP485
Thermal Transfer overprinters
• Videojet Dataflex
• Markem Smart Date
• Linx TT5
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